Date:  March 13, 2026  

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ASIIS Production System Slowness Issue

3/5/2026

Dear ASIIS users and partners,

The ASIIS production system has been experiencing performance issues over the past few days, and many of you may be experiencing timeouts when logging in, submitting records electronically, or querying patient history through your interfaces. Our system support team has been notified, and they are working hard to identify the root cause and implement a remedy.

Unfortunately, at this time, we don't have an ETA on when things will return to normal. We apologize for any inconvenience this may have caused.

We understand the urgency of this matter and appreciate your patience.

Thank you for your understanding and cooperation!

Office of Immunization Data Systems
Bureau of Immunization Services
Arizona Department of Health Services


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Contact ASIIS User Support:
  
  Arizona Department of Health Services
  Bureau of Immunization Services
  150 North 18th Avenue, Suite 310A
  Phoenix, Arizona 85007-3233
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Telephone No.: (602) 364-3899
Toll-free: 1-877-491-5741
Fax No.: (602) 364-3285
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