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Browser Settings

The following settings should be set on your browser before you log in to the application. A reminder may also appear on the Login page. Refer to the browser's instructions for information on how to configure these settings.

Enable Cookies and Scripting

These instructions are for Internet Explorer, which is currently the only fully supported browser.

  1. Click Tools > Internet options, then click the Privacy tab. The Privacy settings appear.
  2. To enable cookies, slide the slide bar to change Settings from Medium-high to Medium.
  3. Click the Security tab. The Security settings appear.
  4. Click the Custom level... button. The Security Settings window appears.
  5. Scroll down until you see the settings for Scripting.
  6. If the Enable option is not selected for Scripting (Active Scripting), select it.
  7. Click OK. The Internet Options - Security window reappears.
  8. Click Apply to apply the new settings, then click OK to close the window.

Disable the Pop-Up Blocker or Change Settings

To block pop-ups even if they are launched when you click a link or button on a website page, follow these steps:

  1. Open Internet Explorer.
  2. Click Tools > Pop-up Blocker > Pop-up Blocker settings. The Pop-up Blocker Settings window opens.
  3. At the bottom of the window, for the Blocking Level, select the High setting from the drop-down list.

Even when the Pop-Up Blocker is disabled, you can view blocked pop-ups by holding down the CTRL key and clicking the blocked pop-up button or link.

To change the Pop-Up Blocker settings, repeat steps 1 and 2 above. If you want to view pop-up windows from a specific website, enter the address (URL) of the site in the Address of Web Site to Allow field and then click Add.

To allow a site to temporarily display pop-up windows, click the icon in the information bar that shows a pop-up was blocked, then click Temporarily Allow Pop-Ups.

For additional information about the Pop-Up Blocker, see the help documentation for Internet Explorer.

Use the Pop-Up Blocker in IE Service Pack 2

After installing Internet Explorer 11 Service Pack 2, the Pop-Up Blocker is turned on by default and set to the medium setting, meaning that it will block most automatic pop-ups.

These default settings allow you to view pop-ups that are opened when you click a link or button on a website page. The Pop-Up Blocker also plays a sound and shows the information bar when a pop-up is blocked. You can adjust these settings so that the Pop-Up Blocker works the way you want it to.

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